Privacy Policy
Last updated: April 1, 2026
This policy explains how Fairview collects, uses, and protects your personal data when you use our Operating Intelligence Platform.
1. What we collect
Account data. When you create a Fairview account, we collect your name, email address, and company name. This is required to provide the service.
Usage data. We collect information about how you use Fairview: features accessed, session duration, and interaction patterns. This helps us improve the product.
Integration data. When you connect a data source (CRM, Stripe, QuickBooks, etc.), Fairview reads the data fields necessary to power your operating view — deal data, revenue figures, and cost data. Integration data is used only to deliver the Fairview service. It is never shared or sold.
2. How we use your data
We use the data we collect for the following purposes:
- Provide the Fairview operating intelligence service
- Deliver your Weekly Operating Report every Monday
- Improve the product based on usage patterns
- Communicate with you about your account, billing, and updates
- Respond to support requests
3. Data storage and security
All data is stored on AWS infrastructure in the US (us-east-1). EU data residency is available on the Scale plan — contact us before connecting your first source if residency matters to your organisation.
Data at rest is encrypted using AES-256. All data in transit uses TLS 1.3. OAuth tokens are stored with minimum-scope access and never expose your source tool credentials to Fairview servers.
We are actively pursuing SOC 2 Type II certification, expected Q3 2026. For a full breakdown of our security posture, see our Security page.
4. Third-party services
Fairview uses a small number of third-party services to operate. Each is governed by its own privacy policy.
| Service | Purpose |
|---|---|
| Stripe | Billing and payment processing |
| AWS | Cloud infrastructure and data storage |
| PostHog | Product analytics (can be opted out in account settings) |
5. Your rights
Under GDPR and applicable data protection law, you have the right to:
- Access the personal data we hold about you
- Rectify inaccurate data
- Request erasure of your data
- Receive your data in a portable format
- Object to or restrict processing
To exercise any of these rights, contact privacy@getfairview.com. We respond within 30 days.
7. Contact
For privacy inquiries, email privacy@getfairview.com. We respond within one business day.
Fairview Software Ltd.